Consider the inputs

Inputs are an expense. This has led to some interesting developments in our treatment of it. When we look at efficiency, we consider outputs over inputs. Decreasing the denominator is a quick win. It makes sense to use the cheapest inputs we can. This is likely to create some waste that we need to deal […]

Defence Mechanisms

Some are unhealthy, like justification, disrespect, animosity or denial. These are reactions that are hard to control. Mostly, it’s automatic responses to triggers that set it off. We don’t always know what they are. We can’t always see them coming. Some are really healthy, like accountability, taking responsibility, apologising, not just with words, but with […]

Consuming less

With constant marketing bombarding our lives, we tend to overconsume. It’s not intentional, it’s consequential. When the entire premise for the economy and therefore business, is constant growth, it requires us to sell more. We sell more when we get more customers purchasing more products. This makes business sense until we consider the break-even point. […]

You make it look easy

This is typically something we say to someone who does something hard successfully with minimal effort. It seems like a paradox. We expect hard things to require significant effort. Therefore, success is dependent on matching my effort level with the difficulty of the task at hand. This does not consider the value of effort over […]

Appreciate the variance

Deviation occurs to both the positive and the negative side of the norm. The implications are profound. Outcomes are not an accurate measure of performance. The outcome could be a result of a deviation, an outlier, to either side of the norm. Using only outcomes as a yardstick penalises those who are working hard to […]