The unbelievable

It’s not so much that we cannot believe it as that we did not expect it. It refers to things outside of our frame of reference or expectation. This is usually because it’s very rare or really unlikely. It would be more acuate to say I did not account for it. Disruption works this way. […]

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Making information useful

The first trick is to generate valuable data. That sounds easy. Data is valuable only if it is of high quality and a type we can use to inform the decisions we plan to make. Before we generate data, we should understand the desired output. The alternative is to generate everything, and then try to […]

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Building smart business

This is a consequence of implied intelligence. We create smart businesses by absorbing the intelligence of people into the DNA of our business. A business is not smart because many smart people work there. It’s smart because they ingrain there intelligence into the fibre of the organisation. It will continue to serve long after the […]

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Quantifiable

Our ability to measure is the first step to progress. When we create a measurement, our first implementation provides a benchmark. This allows for testing, monitoring and improvement. It offers opportunities for incremental change. With quantifiable data, we set targets, create roadmaps and improve over time. Some data does not lend itself to quantity. The […]

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Foolproof

When pilots learn to fly, they do so with visual frames of reference called VFR or visual flight rules. This is a great way to learn, but it restricts their flying to favourable conditions. When pilots progress in their training they receive an instrument rating. This allows them to fly IFR or instrument flight rules. […]

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