This is a consequence of implied intelligence. We create smart businesses by absorbing the intelligence of people into the DNA of our business. A business is not smart because many smart people work there. It’s smart because they ingrain there intelligence into the fibre of the organisation. It will continue to serve long after the person leaves.
It sounds easy. It should be. By designing transformative processes into our business intelligence system we ensure that the organisation receives the right prompts to evolve. Transformation processes should be triggered by the ‘release of hormones’ telling us that change is required.
When these hormones are triggered with no transformation process to receive the cry for help, it usually translates to conflict that shows up in the culture and climate survey.
If we are not going to create the capacity to manifest change, it’s best not to create the appetite.